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ToggleHow long does it take to process my order?
All ground orders take approximately 24-48 hours to process before they are shipped (98% are shipped within 24 hours). Orders are only processed Monday – Friday. All orders placed after 1PM EST on Fridays will be shipped the following Monday. If there is a significant delay, you will be contacted by email.
How do I check my order status?
Ground orders take approximately 24-48 hours to process before they are shipped. If you do not see an update in your order’s progress or have not received a tracking number via email within 48 hours, please contact our customer service for your order’s status.
What forms of payment does Golf Clubs and Equipment Shop US accept?
Golf Clubs and Equipment Shop accepts Zelle, Cash Apple, Bitcoins, Apple Pay etc is known to be the safest online payment method there is. If you have trouble processing your payment, please contact our customer service and one of our representatives will be happy to help you.
*Sezzle is available for orders over $200 USD. Please note that Sezzle isn’t available for unified cart checkout.
Do you charge Sales Tax?
Golf Clubs and Equipment Shop only charge sales tax to Canadian provinces as required by law.
What should I do if my product is defective?
Upon receipt, please inspect your product. Any damage caused by transport must be reported to us immediately. If you observe abnormal wear or a defective component, unrelated to transport, please contact our customer service. Golf Clubs and Equipment Shop is not responsible for service or repair costs paid by the buyer without prior approval by Golf Clubs and Equipment Shop. In the event that a component requires repair, service or replacement, we will do our best to find a convenient solution.
How do I know what my shipping fee will be ?
If the total of your order is less than $99.00, a shipping fee will automatically be applied to your purchase after you enter your billing and shipping information (before you enter your payment information). If you would like to know what your exact shipping fee will be, after you add an item to your cart, select the “View Shopping Cart” button and enter your country, province/state and postal/zip code. Our system will automatically generate your shipping fee.
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